Call Center
Monday - Friday 8:00am - 4:45pm (closed 12:00pm - 1:00pm) Toll free: (866) 901-3212 TTY toll free: (866) 399-4096
Telephone & Fax
Child Support Customer Service Representatives are available to answer your questions Monday to Friday from 8:00 A.M. to 4:45 P.M.
By Email
For case specific questions, you can log into Customer Connect to get information or you may send an email to the address above. Please add your case number to your email request.
If you don't have a child support case but would like general information, you may send an email to the address above.
All questions are answered by a Child Support Customer Service Representative.
In Person
The office is open Monday to Thursday from 9:00 am to 4:00 pm. No appointment is needed. You will meet with a caseworker within 20 minutes of your arrival to the office.
Payment Information
Send all checks and money orders to:
***Please add your participant ID or case number on all payments***
State Disbursement Unit
PO Box 989067
West Sacramento, CA 95798
For Credit Card Payment
CA State Disbursement Unit (SDU)
Directions
Take Highway 101
If you are coming from north of Redwood City:
Take the Whipple Ave./Veterans Blvd. exit
Continue straight, passing the 1st traffic light (Whipple Ave.)
After passing 2nd traffic light (Brewster Ave.), right turn onto Middlefield Rd.
Right turn onto County Center (first intersection)
If you are coming from south of Redwood City:
Take the Whipple Ave. exit
Left turn at the 1st traffic light (Whipple Ave.)
Left turn at the 2nd traffic light (Veterans Blvd.)
After passing 3rd traffic light (Brewster Ave.), right turn onto Middlefield Rd.
Right turn onto County Center (first intersection)
Our building is on the right (corner of County Center and Middlefield Rd.). We are located on the 2nd floor.
There is a parking garage (only the first floor is open to the public), and metered parking on the side streets.