San Mateo County Parks Visitor Survey

Thank you for choosing San Mateo County Parks for your camping or day use activities. The San Mateo County Parks Department strives to provide excellent public service. Therefore, would like to know if we are reaching our goal and how we can do better. Please take a moment to complete the following survey.

Which San Mateo County Park did you visit?

How would you rate your experience with park staff and services?

Questions	Very good	Good	Neutral	Poor	Very poor	N/A
Courtesy of staff on the phone/in office	Very good	Good	Neutral	Poor	Very poor	N/A
Courtesy of staff at the park	Very good	Good	Neutral	Poor	Very poor	N/A
Ease of use of the on-line reservation system	Very good	Good	Neutral	Poor	Very poor	N/A
How clearly stated were the park rules on the website?	Very good	Good	Neutral	Poor	Very poor	N/A
How clearly stated were the park rules in park?	Very good	Good	Neutral	Poor	Very poor	N/A
How would you rate your overall satisfaction with San Mateo County Park(s)?	Very good	Good	Neutral	Poor	Very poor	N/A

How would you rate your experience using park facilities?

Questions	Very good	Good	Neutral	Poor	Very poor	N/A
Cleanliness of park restrooms	Very good	Good	Neutral	Poor	Very poor	N/A
Working order of restroom fixtures (lights, sinks, dryers)	Very good	Good	Neutral	Poor	Very poor	N/A
Availability of restroom supplies (toilet paper, hand soap)	Very good	Good	Neutral	Poor	Very poor	N/A
Usefulness of park signs/kiosks	Very good	Good	Neutral	Poor	Very poor	N/A

What activity(ies) not listed above did you participate in?

If you answered Poor or Very Poor to any of the previous questions, please indicate what was unsatisfactory about your experience.

If you would like to recognize a Park employee or volunteer who provided excellent service, please enter their name below and tell us how you were assisted.

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